Policy For Corporate Graphic Design & Branding Services
We thank you for selecting us, as your graphic designer and/or branding manager, for your company. Below is our super simple graphic design & branding policy that will help ensure you get the most out of our graphic design & branding services.
1. Services.
Upon invoicing, agreement signature and/or client deposit, Photographer(s) shall begin the graphic design and/or branding order. This may include any of the following but is not limited to: company/industry research, mockup creation, content creation, print material proofs. For this reason, all deposits are non-refundable, even if the order is cancelled/changed for any reason.
2. Terms.
Due to the wide nature of graphic design and branding services, Clients may hire us to create Print Marketing Materials (Flyers, posters, menus, stationery, Vinyl, stickers, apparel/uniforms, accessories, awnings, and more) and/or Digital Marketing Materials (Social Media posts, website graphics, website blog posts, digital ads and more). Therefore Clients may receive final deliverables via email, in-person, corporate website, social media platform or third-party online platform.
3. Payments
A deposit may be requested and if so is due at signing to start graphic design order and/or branding services. The deposit required for graphic design/branding services starts at $250. All deposits and payments are non-refundable. At the end of any contract, on-going project or service(s) all outstanding invoices will be due and all monies will be owed. We have the right to withhold any and all graphic design materials (digital and/or print) until all account balances are paid in full. Following our Final Reminder letter (digital and/or print) a 1-time $65.00 Late Fee will be added to each Past Due invoice.
4. Processing Time
Due to the wide nature of each graphic design and/or branding project/order the timeline will be presented per order/project/client.
5. Digital and Print Publishing.
Client agrees to give Cocoa & Co. design credit, using the phrase, “created or designed by Cocoa & Co.”, when publishing, either online or in print, any or all graphic design work, by Cocoa & Co. All images by Cocoa & Co. displayed online, in print or onscreen will include the Cocoa & Co. watermark. NO EXCEPTIONS. Un-watermarked images can be leased by request.
6. Ownership Of Visual Works - Design & Photography Works
By retaining Cocoa & Co. services you agree that all design and images being provided to you are licensed to you for marketing use only (unless directly stated); including: printing, emailing, and web publishing. Your license does not include any use that results in financial gain directly or indirectly, including but not limited to: marketing or advertising (paid or unpaid) by you or any other third-party, stock photography, print sale profits or credits, resale, relicensing or loan of images or graphic design works of any nature.
7. Copyrights and Usage.
NOTICE OF COPYRIGHT: It is ILLEGAL to copy or reproduce our graphic design works (digital and/or print) and photographs without our written permission, and violators of this Federal Law will be subject to its civil and criminal penalties. We retain copyright to the digital and print graphic design materials which may include but are not limited to: poster, menus, flyers, postcards, stationery, social media posts, digital ads, website posts, blog digital art and photographs. All source files and/or design files are not included in service fee - unless explicitly stated in service agreement. Cocoa & Co. may deny the request to order source files/design files for any reason. All design work - draft and deliverables - are proprietary work of Cocoa & Co. Read the full Design Terms and Conditions here.
8. We LOVE what we do!
We LOVE workings with companies to connect what the do and/or provide to their target audience(s). We look forward to discovering your company story.